Last Updated: September 2026 · Effective Date: September 2026
Twin Ironwood, LLC gathers voluntary information including: name, phone number, property address, property details, and communication history (calls and SMS).
We use collected data for: responding to inquiries, evaluating properties, scheduling appointments, sending updates, requesting documentation, providing customer service, follow-ups, and service improvements. We do not sell or rent your personal information.
By providing a phone number, users consent to receive SMS and phone communications about their inquiry and services. Message types include property updates, appointment reminders, documentation requests, and purchase status notifications.
Opt-out instructions: Reply "STOP" to unsubscribe or "HELP" for assistance. Receiving SMS is not a condition of doing business.
Consent comes through voluntary submission via contact forms or direct communication. We do not send unsolicited messages and do not use purchased lead lists.
Information may be shared with necessary service providers (CRM platforms, messaging services) under confidentiality requirements. Reasonable safeguards protect against unauthorized access or misuse.
Users can request data copies, corrections, or deletion by contacting us by phone. Information is removed except where legally required.
Data is retained only as long as necessary for service provision and legal compliance, then securely deleted.
Services are for individuals 18+. We do not knowingly collect information from minors.
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Updates will be posted with revised dates.